34 Best Customer Service Resume Templates

1. Customize for the Job
Adjust the resume template for each application by aligning your summary and bullet points with common customer service duties like issue resolution, response times, and satisfaction scores. Quantify results with metrics to demonstrate impact.

2. Show Case Key Skills and Metrics
List core customer service skills (communication, empathy, problem-solving) and pair them with concrete outcomes (average handling time reduced, CSAT score, first contact resolution). Present these in a dedicated skills and achievements section for quick scanning.

3. Keep ATS and Readability in Mind
Use standard section headers, simple formatting, and keywords from the job description so applicant tracking systems can parse your resume. Choose concise bullet points and avoid jargon to ensure human readers absorb your value quickly.